by Hooksett Chamber of Commerce | Oct 7, 2024 | Communication, Leadership
Raising concerns about your team’s dynamics can backfire, turning the conversation against you instead of addressing the issue. This defensive response often happens because the message feels like a personal attack. Here’s how to handle it effectively: focus on...
by Hooksett Chamber of Commerce | Sep 23, 2024 | Communication, Leadership
Innovation is crucial for competitive advantage, but new ideas often face resistance due to differing perceptions and a lack of shared evaluation standards among decision-makers. Research shows that novel ideas encounter increased perceived risk when team members have...
by Hooksett Chamber of Commerce | Aug 26, 2024 | Communication
The FTC has banned fake reviews and the use of bots to ensure transparency in online reviews, requiring businesses to disclose any material connections with reviewers. New guidelines prohibit businesses from posting false or misleading reviews and mandate that...
by Hooksett Chamber of Commerce | Aug 19, 2024 | Communication, Uncategorized
Constantly announcing minor changes can create confusion; businesses should focus on strategic messaging that highlights value and benefits. Effective brand positioning is key to customer loyalty, aligning messaging with brand values fosters trust over time....
by Hooksett Chamber of Commerce | Aug 5, 2024 | Communication, Leadership
Emotional intelligence (EQ) is critical for effective leadership, involving skills such as self-awareness, self-regulation, motivation, empathy, and social skills. Leaders with high EQ can manage relationships and team dynamics better, fostering a culture of trust and...
by Hooksett Chamber of Commerce | May 6, 2024 | Communication
Enhance workplace influence through effective communication, including engaging storytelling, strategic pauses, and active listening. Boost your value and influence by being reliable, taking on challenging tasks, and becoming the go-to expert in your field. Build a...
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